FAQ
Cortina Rooms staff recommends that you carefully read the FAQs relating to the facility of interest.
For further inquiries, please do not hesitate to contact us.
Domande frequenti (FAQ)
Check-in: from 3:00 PM until 00:30 AM Check-out: until 10:00 AM
Early Check in: enter your apartment at 1:00 pm, cost: 19,90 euro to be purchased directly on the check in online link ( Vikey) or by sending a message on whatsapp at +39 3458123054. It must be purchased by 9:00 AM of the check in date.
Late Check out: exit your apartment at 12:00 pm, cost: 19,90 euro to be purchased directly on the check in online link ( Vikey) or by sending a message on whatsapp at +39 3458123054. It must be purchased by 9:00 AM of the check out date. If you're planning to leave later from Venice our suggestion is to leave your baggage in the luggage storage in front of the bus station: in this way you'll be free to bring them back just before to leave, without losing time returning home.
Two rates:
The non refundable rate with immediate payment at the moment of booking.
The refundable rate, with free cancellation until 7 days before check in.
In case of payment by bank transfer (only for bookings made through our official website) the payment should be sent 8 days before check in date. Payment Accepted: Visa, Mastercard, Union Pay, Diners, American Express, Bank Transfer, Debit card, Maestro, PayPal, Google Pay, Apple Pay
Le Gemelle Apartments: if you need to reserve a covered private parking space (subject to availability) inside the property for euro 20,00 per day, please contact us at +39 345 8123054 (Whatsapp).
Ciasa Marian: if you're by car you're lucky because the house has free parking always available in front of the entrance door.
Children are welcomed. No charge if they sleep on existing beds. The additional bed price is 25,00 euro per night and can be purchased on the check in link (Vikey) you will receive via email after booking or by sending a message on whatsapp at: +39 3458123054 the day before check in.
Smoking is not allowed inside the building. Smokers can smoke on the balcony/terrace/garden of the apartments that have one and must use the ashtray.
ATTENTION: Smoking detectors present. If activated a 250,00 euro fine will be issued.
Pets allowed. Charge for extra cleaning due: 20 euro.
Allowed with supplement and subject to availability.
Any kind of party is strictly prohibited. No noise must be made between 22:30 pm and 8:00 am for respects of other guests.
Always included.